What is the Winaity Suite?

Six software products that share the same customer record: Winaity Call (customer relations and telephony), Winaity Desk (support and chatbot), Winaity Connect (email and SMS campaigns), Winaity AI (AI agents), Winaity SEO (visibility and acquisition) and Pro-win (field prospecting).

Can a product be used on its own?

Yes. Each product works on its own, with its own billing and no prerequisite on the others. You can add more later: they will find the same customer record, with no re-entry.

How do the products work together?

They write to the same customer record. What a customer said on the phone, support sees; what they asked support, the campaign knows.

Can Winaity connect to our existing environment?

Yes, through APIs and connectors. A product can run alongside your current tools: none of them forces you to give up your CRM or your telephony.

It is hosted in France, in environments isolated per customer, and is never sold to third parties. Details are in our privacy policy.

How do we arrange a demonstration?

From the Contact page, choose “A demonstration”: thirty minutes on your cases, with no commitment, Monday to Friday from 9am to 5pm.

I publish a website. Can I sell my placements?

Yes, through the Winaity SEO publisher partner programme: you set your prices, accept or decline each order, and are paid on verified publication.

Winaity Suite

6 tools.
One suite. Calls, support, emailing and AI on the same customer record.

Marketing, calls, support and AI assistants share the same customer context. Your teams move forward together, with no re-entry.

Book a demo Discover the products

Silver sphere linked to six liquid shapes in the colours of the Winaity products

On video

Discover Winaity in forty seconds.

Presentation video0:42

The situation

One customer. A shared history.

A customer writes to support, calls back the next day, then receives a follow-up that ignores their request. The information exists, but it is scattered across several tools. Winaity brings this context together in one place.

Find a customer’s history
Avoid making them repeat their request
Automate repetitive actions
Move from marketing to calls and support
Attract new customers online
Prospect in the field, door to door

The Suite

Six tools one role each.

They all share the same customer record. Open one to see its interface.

Reply at any hour.
Conversational agents fed with your content, available 24/7. Outside their scope, they hand over to a human, history included.
Winaity AI
Your assistants
Level 1 supportActive · Winaity Desk
Pre-salesActive · website
Internal — HRDraft
Conversation in progress
What is the notice period for cancelling a business contract?
Thirty days before the annual renewal date, by post or from the client area.Source: general terms, article 7.2
Outside this scope, a human takes over.
Sources
General terms
Internal procedures
Knowledge base
See Winaity AISample data
Follow up at the right time.
Email and SMS campaigns, segments that update themselves, automated journeys.
Winaity Connect
Journey — Abandoned basket
TriggerBasket abandoned on the site
Wait1 hour
Email“Your basket is waiting for you”
If not openedafter 24 hours
SMSShort reminder with link
Segment
Active customersAutomatic update
Recent purchase
Newsletter
Île-de-France
See Winaity ConnectSample data
Call with the context.
Dial, qualify, supervise. The customer record opens before the first word.
Winaity Call
Call in progress 03:24Progressive mode
A. BelhajAcme Industries
Last contact
Support · email
Status
Quote sent
History
2 Sept. · Quote sent
9 Sept. · Promised callback
Qualification — by keyboard
1 · Interested
2 · To call back
3 · Quote to send
4 · Declined
5 · Wrong number
6 · Do not call again
See Winaity CallSample data
Follow everything in the same place.
Email, chat and form arrive in a single inbox. Everyone knows who is answering, and where the request stands.
Winaity Desk
All
Email
Chat
Form
ChannelRequestAssigned toStatus
ChatChange of delivery address · passed on by Winaity AISarahIn progress
EmailQuestion about an invoice KarimNew
FormCallback request Call teamResolved
See Winaity DeskSample data
Soon
Get found, and cited.
Rank tracking, technical audit, link building and visibility in AI answers.
Winaity SEO — preview
Rank tracking
KeywordPositionTrend
customer relationship software8▲ 3
cloud call centre14▲ 5
customer service chatbot21=
Link building
Publisher catalogueArticles with backlinks
AI visibilityCitations in answers
See Winaity SEOSample data
The CRM for door-to-door sales.
Mapped zones, doors canvassed on tablet, absentees revisited in the evening and teams managed live.
Pro-win — sales rep tablet
12 rue des Lilas · 3rd floor
301
302
303
304
305
Today
Doors canvassed
142
Appt booked
14
Absentees to revisit
23
See Pro-winSample data

How it works

They talk to each other. You move forward.

What they said on the phone, support sees. What they asked support, the campaign knows.

Linked chrome rings in the colours of the Winaity products

Desk
The customer writes. Their request arrives in the shared inbox, attached to their record.
AI
At night, the AI agent answers. If needed, it hands over with the whole exchange.
Call
The call starts with the context. Nobody asks them to explain their problem again.
Connect
The follow-up goes out at the right time, with a message that takes the conversation into account.

À la carte or as a Suite

One product, three or all six. You choose.

Start with what you need today and add the others whenever you like: the customer record is already shared.

01
A single product to start with.
The product that answers your current priority. You can add others later.
Example · an AI agent on your site
- AI
- Connect
- Call
- Desk
- SEO
- Pro-win
02
Two or three to suit your needs.
The products that go together for you. They already share the same customer context.
Example · full customer relationship
- AI
- Connect
- Call
- Desk
- SEO
- Pro-win
03
The whole Suite all connected.
All six products together, with a single point of contact. On AI and Connect, up to 28% savings compared with separate subscriptions.
Everything is included
- AI
- Connect
- Call
- Desk
- SEO
- Pro-win

Build my solution See pricing

Changing tools

Change tools without stopping operations.

The question is not whether the software is better. It is how much the change costs, and who does the work in the meantime.

We look at what you have
Your current tools, your exports, your team habits. A one-hour conversation is enough to see what can be carried over and what needs redoing.
We connect a single product
The one that costs you the most today. It runs alongside your existing set-up, without interruption, while the teams get to grips with it.
Then you decide
If it works, we connect the next one and the context starts to flow. If the trial doesn’t convince you, there is nothing to dismantle.

No product forces you to give up your CRM or your telephony.

FAQ

Questions we hear often.

All questions

6 tools. One suite. Calls, support, emailing and AI on the same customer record.

Discover Winaity in forty seconds.

One customer. A shared history.

Find a customer’s history

Avoid making them repeat their request

Automate repetitive actions

Move from marketing to calls and support

Attract new customers online

Prospect in the field, door to door

Six tools one role each.

Reply at any hour.

Follow up at the right time.

Call with the context.

Follow everything in the same place.

Get found, and cited.

The CRM for door-to-door sales.

They talk to each other. You move forward.

One product, three or all six. You choose.

A single product to start with.

Two or three to suit your needs.

The whole Suite all connected.

Change tools without stopping operations.

We look at what you have

We connect a single product

Then you decide